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Adroit Auto and India’s Top PSUs collaborate to redefine the Vehicle Claims Industry
Shaping the Future Together: Adroit Auto and India’s Top PSUs leading the Claims Industry Evolution
December 02, 2024: Adroit Auto Inspection Services Private Limited (Adroit Auto), an MSME certified company and a wholly owned subsidiary of Shriram Automall India Limited, proudly announces a landmark partnership with four of India’s leading Public Sector Undertakings (PSUs) in the insurance sector: The New India Assurance Co. Ltd., United India Insurance Co. Ltd., National Insurance Co. Ltd., and The Oriental Insurance Co. Ltd. This collaboration aims to redefine the vehicle claims process by delivering faster, transparent, and customer-focused solutions.
Leveraging AI-powered Loss Assessment Services (LAA/DSP) for claims below ₹50K, Adroit Auto transforms the claim settlement journey with faster settlements, reduced costs, and precise assessments by automating and optimizing every stage of the process.
With this engagement, all three stakeholders (Insured, Repairer and Insurer) will benefit from a streamlined and organized claim settlement process:
Insured:
- Faster Processing: Claims are processed quickly, minimizing delays.
- Regular Updates: Continuous communication keeps the insured informed about repair progress, enhancing transparency and trust.
Repairer:
- Accurate Assessment: Damage assessments are precise, ensuring proper repair approvals.
- Unbiased Decision-Making: AI-driven evaluations eliminate subjective judgments, fostering fairness.
Insurer:
- Reduced TAT: Faster Turnaround Time accelerate claims settlement.
- ICR Mitigation: Improved accuracy and fraud detection help manage Incurred Claim Ratio effectively.
- Cost Efficiency: Automation minimizes administrative expenses, increasing profitability.
- Customer Satisfaction: A smoother process ensures happy and loyal customers, enhancing the brand’s reputation.
This tri-fold benefit ensures efficiency, transparency, and satisfaction for all parties involved, creating a robust and effective claims ecosystem.
Our new, dynamic, and energetic leadership team at Adroit Auto is fully committed to making this collaboration a resounding success, leaving no stone unturned in driving a transformative shift in the claims industry.
Sameer Malhotra, Director & CEO, SAMIL
“This collaboration with Adroit Auto marks a key step in modernising claims processes with technology and customer focus. We are looking into Yearly market opportunity of over 15 million claim market under this category,” said Sameer Malhotra, Director & CEO, Shriram Automall India Ltd.
Nitesh Chinoy, CEO, Adroit Auto
“We are thrilled to collaborate with leading PSUs through ClaimXpert to revolutionize the claims industry with transparency, efficiency, and technology-driven excellence,” said Nitesh Chinoy, CEO of Adroit Auto.
About Adroit Auto
India's Leading and Trusted Brand in Inspection, Valuation, Verification and Claims Industry
Adroit Auto Inspection Services Private Limited is a trusted service provider specializing in professional vehicle inspections. Since 2005, Adroit Auto has built a strong reputation for delivering comprehensive and reliable assessments to ensure vehicles are in optimal condition.
Adroit Auto, primarily serving Banks, NBFCs, and Insurance companies in vehicle financig and motor insurance, offers comprehensive inspection services for key vehicle systems, including the engine, transmission, brakes, and electrical systems. Using advanced diagnostic tools, our technicians provide detailed reports on a vehicle's condition, empowering clients to make informed decisions. With a strong physical network across 100,000+ locations in 650+ districts nationwide, Adroit Auto is renowned for its integrity and expertise in vehicle inspection and valuation.
ABOUT SHRIRAM AUTOMALL INDIA LIMITED (SAMIL)
Shriram Automall India Limited (SAMIL), an ISO 9001:2015 certified company, is India’s leading Marketplace connecting pre-owned vehicles and equipment buyers and sellers. SAMIL began its journey in 2011 by setting up India's first professionally managed and organized Auction Platform for buying and selling pre-owned cars, commercial vehicles, construction equipment, farm equipment, three-wheelers, two-wheelers, etc.
Backed by CarTrade Tech Limited and Shriram Finance Limited, SAMIL has over 1,400 employees and more than 135+ Automalls across India. SAMIL conducts thousands of auction events every month through its Phygital platforms (Automalls) and online platforms cartradeexchange.com & bids.samil.in. SAMIL also provides vehicle inspection and valuation services through Adroit Auto, precise used vehicles & equipment pricing through ThePriceX and industrial auction of properties, plant and machinery, commodities, and scrap, salvage and surplus assets through 123done.in.
For more information about Shriram Automall and its group companies and services, visit samil.in.
Contact Information:
Mrs. Vibha Sarin Prabhakar
Chief Experience Officer
Shriram Automall India Limited (SAMIL), Delhi | India
Tel: +91.11.41414444
E-Mail: contact@samil.in
Website: www.samil.in